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+91-9897504587
We are available Mon-Sat 11am-7pm. While we try our best to revert quickly, allow us 24hours as bandwidth.

India hub location

We have all the products and services stated on the website and all sales are done online too.

Office Location - B-25 Foundry Nagar Agra, 282006

FAQs

What are the unique product categories offered by Metalit?

We offer two unique product categories: artisanal fire pits and mantra-carved havan kunds. Both products are meticulously crafted to enhance your home decor and spiritual practices.

How do I maintain my fire pit or havan kund?

Our fire pits and havan kunds are extremely long-lasting. To maintain them, keep them away from water and simply wipe them with a basic cotton cloth for cleansing.

Are Metalit’s fire pits safe to use?

Yes, our fire pits are designed with great ventilation cutwork to ensure proper combustion of wood and provide ample heat. However, fire can be unpredictable. Always follow these safety guidelines:

  • Do not leave the fire unattended.
  • Do not overfill the fire pit with wood.
  • Do not touch the pit when in use without proper heat gloves.
  • Be careful when using oil for cooking over the fire pit.
  • Do not use water to extinguish the fire.

How should I use and care for the havan kund?

Havan kunds are auspicious and should be used respectfully. Follow these guidelines:

  • Do not burn anything other than what is intended for havan to maintain its sanctity.
  • You can move the havan kund by its legs even during use, but check the temperature first.
  • For normal havan ceremonies, you can place the havan kund on any surface. For longer ceremonies, exercise a little caution.
  • Do not use water to extinguish the fire.

What material are the havan kunds made from?

Our havan kunds are made of steel, which is a mixed alloy and not pure iron. This material choice eliminates concerns about tantric practices.
They are infused with Beej Mantras of Sanatam Dharm to increase both aesthetics and functionality of the havan kund.

Can I customize my fire pit or havan kund?

Yes, all our products are customizable. We can product different colours and sizes for the products online.

Our design team is also happy to help create unique products according to your preferences. You can schedule a meeting with our designer and get things made specially for your home.

Do you offer exclusive designs for business partnerships?

Yes, we provide exclusive design services for B2B partnerships worldwide. Contact us for more details.

We have a range of firepits curated just for B2B business also.

Are there any shipping charges?

Deliveries are free on pre-paid orders. However, in rare cases where the delivery address is off-route or located away from major delivery hubs, an additional shipping charge may apply. You will be informed of any extra charges before the delivery is processed.

What should I do if my product arrives damaged, and what is your return or exchange policy?

If your product arrives damaged, contact us within 5 days of receiving the product and provide video and images showing the damage. Customized products are not eligible for returns or exchanges unless they arrive damaged. For exchanges, a charge may apply if you wish to buy a different size.

What should I do if I want my product repainted?

We offer a chargeable repainting service. Please reach out to us for more information and to arrange the service.

You can also do it yourself with a basic finishing -

Step 1- rub the affected area with sandpaper

Step 2- spray the area with black Fire Resistant (600 - 800)

Step 3- let it dry in sun, be sure no dust sticks and repeat the process again.

Do you offer installation services for your products?

All our products come under the home decor artefact category. We make products in a way that it is extremely easy for you to insatll them yourself.

You are provide an instruction manual and can always reach out to us if any problem arrises.

Are Metalit’s products suitable for outdoor use?

Our fire pits are designed for outdoor use, but they should be kept away from water. Havan kunds can be used both indoors and outdoors, but always ensure they are placed on a stable surface and handled with care during ceremonies.

Can I visit a physical showroom to see the products in person?

We do not have a physical store, but you can visit our manufacturing setup by contacting our team to arrange a visit. Additionally, you can check some of our products at Outdoor Connections in Bangalore and Outliving in Jaipur to purchase them on-site.

How do you ensure the quality of your products, and what warranty do you offer?

Quality is our top priority. Each product undergoes rigorous quality control from design to final inspection.

We offer a limited structural warranty for 3 months because if the product is not damaged by then, it is damaged by a use case scenario and not because of manufacturing fault.

If you encounter any issues, please contact us immediately.

Where are Metalit’s havan kunds used, and what is their significance?

Our havan kunds are not only a staple in homes but also adorn many temples across India, including prominent Devi pooja temples in Karauli and Kangra.

These temples hold deep cultural and spiritual significance, and our havan kunds contribute to their sacred rituals.

Using our havan kunds in your home rituals can bring the same spiritual essence and peace into your daily life.